Shipping Options

At FURMINATO Pet Care Shop, we understand that timely delivery is crucial for our customers. That’s why we offer two convenient shipping options to ensure your pet grooming products reach you as quickly as possible.

• Standard Shipping: We use DHL or FedEx for standard shipping. The delivery time is typically 10-15 business days after dispatch. The shipping fee is $12.95.
• Free Shipping: For orders over $50, we offer free shipping via EMS. The delivery time for free shipping is 15-25 business days after dispatch.

Order Processing

Once you place your order, our team works diligently to process it within 1-2 business days. We ensure that your order is carefully packed and dispatched promptly to minimize any delays.

Delivery Areas

We are proud to offer worldwide shipping, making it easy for pet owners everywhere to access our premium grooming solutions. However, please note that we do not ship to Asia and some remote areas due to logistical constraints.

Payment Methods

To make your shopping experience as seamless as possible, we accept a variety of payment methods, including Visa, MasterCard, JCB, and PayPal. Your payment information is securely processed to ensure your peace of mind.

Returns Policy

We want you to be completely satisfied with your purchase. If for any reason you are not happy with your order, you can return it within 15 days of receiving the product. Please ensure the item is in its original condition and packaging. For more details on our returns process, please contact our customer service team at [email protected].